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 4.4 
 
  
Google
 4.4 
 
  
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 4.6 
 
  
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 8.4 
 
  
Agoda
 8.3 
 
  
Expedia
 8.4 
 
 
 
 
 
 
 
 
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 Posted on Google  
 
  
 
 
 Femke Wilson 
 
1 October 2026
 
 
  
We recently stayed at The Sakala Resort for six nights as a family of five with three young children.
Overall, the resort was okay and there were definitely some positives, but in our experience it did not feel like a 5-star resort. We would personally rate it closer to 3–4 stars.

The positives:

Our large family room was awesome - very spacious and comfortable, with plenty of room for the five of us. The room was cleaned daily and housekeeping did a great job, leaving little funny details for the kids (moving their stuffed toys around)

Breakfast was probably one of the highlights of our stay. There was a huge amount of choice and everything we tried was delicious.

Our kids loved the kids club and really enjoyed spending time there.

Customer service was generally good. When our flight was cancelled and we unexpectedly needed to stay another night, the staff were helpful in finding us another room and also offered us a late checkout, which we appreciated.

Unfortunately, there were also some significant negatives:

The biggest disappointment was the beachfront. There was a lot of rubbish both on the beach and in the water, to the point where we weren't comfortable letting our children swim there. The resort is also directly in a busy boating/watersports area, and there was construction happening next door. The beachfront was nothing like the relaxing tropical beach we had expected from a 5-star Bali resort.

The resort itself also feels quite dated and could really benefit from some updating and maintenance. For example, there were numerous loose tiles in the swimming pool - the young child of another guest cut his foot in the pool on one of the tiles

The waterslide is old and doesn't work particularly well, and it finishes in quite deep water, making it unsuitable for younger children who aren't confident swimmers. The pools are fairly basic considering this is marketed as a 5-star family resort.
There is also only a few lounge chairs around the pool - definitely not enough for the amount of guests

The restaurants and bars at the resort were also very overpriced in our opinion. Prices were comparable to Australian prices, and in some cases even more expensive. For Bali, we found it very poor value for money, particularly as we didn't feel the food or overall dining experience justified the prices.

We also had issues with rooms not being ready when expected. When we needed to move rooms for our unexpected extra night, we had to leave our original room at 12pm. We were initially told the new room would be ready at around 2:30pm, but it wasn't actually ready until 4pm. Waiting around for several hours with three small children was frustrating, particularly after already having our flight cancelled. When we finally got into the new room, the sofa bed for our third child had also not been set up.

The location was also quite isolating for us as a family. There isn't much within easy walking distance that was practical with three young children, so we found ourselves having to use taxis whenever we wanted to go somewhere.

Overall, there were things we genuinely enjoyed, particularly the spacious room, excellent breakfast, kids club and helpful staff. However, the poor beachfront, dated facilities, basic children's pool area, expensive food and drinks, room delays and isolated location were significant enough that we wouldn't consider this a true 5-star experience or particularly good value for money.
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Валерия К 
 
1 October 2026
 
 
 Verified 
Хорошо
Были тут 2 дня, нам все очень понравилось, вежливый персонал, чистые номера, хороший завтрак. Очень дружелюбная TIUR девушка.
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Mads J 
 
30 September 2026
 
 
 Verified 
A very pleasant stay
Stayed for a few days and had a very pleasant stay. The staff was very kind and helpful.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joop Sathu 
 
29 September 2026
 
 
  
Definitely not a 5-star experience

On our first day, we arrived at the hotel, left our belongings in the room, and went out again. When we returned in the evening, we took a shower and wanted to relax on the sofa for a while. That’s when we noticed that the sofa was wet and smelled strongly of urine.

We immediately reported the issue to reception. The first response was to send an employee with room spray. Sorry, but this is simply not the solution we expected from a 5-star hotel. We made it very clear that spraying air freshener was not an acceptable solution, especially since the entire room already smelled of urine.

It then took around 1.5 hours before we were finally able to change rooms. This was a significant inconvenience and not what we expected from a 5-star hotel.

The next day, after breakfast, we got ready to leave the hotel. Suddenly, our room door would no longer open, which caused us to lose even more time while the issue was being resolved.

As compensation for all these issues, we were offered a one-hour late check-out. Considering everything we experienced during our stay, we honestly feel that more could have been done as a gesture of goodwill under these circumstances.

To be fair, the staff were very friendly, helpful, and clearly made an effort to assist us. However, despite their efforts, this was definitely not a 5-star experience.

What makes the experience even more disappointing is that this was the most expensive hotel of our entire trip to Bali, yet unfortunately it was also the worst one.

Based on our experience, we would not recommend this hotel.
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Mega Adelia 
 
29 September 2026
 
 
 Verified 
Perfect Getaway: Sarapan Istimewa dan Ketenangan Tepi Laut Tanjung Benoa
Saya menginap di The Sakala Resort Tanjung Benoa selama 3 hari dalam rangka perjalanan bisnis. Jujur, meski agendanya cukup padat, suasana resort ini berhasil memberikan efek refreshing yang pas di sela-sela kesibukan kerja. Lokasinya tenang dan pas untuk melepas penat di sore hari. Sarapan yang Luar Biasa (10/10): Ini adalah bagian paling juara selama 3 hari menginap! Variasi menu sarapannya sangat kaya dan rasanya benar-benar enak tanpa ada yang gagal. Pilihan masakannya seimbang antara hidangan khas Indonesia dan Western. Dari sajian lokal yang otentik sampai pastry, egg station, dan menu masakan Barat—semuanya disajikan dengan kualitas yang sangat baik. Menjadikan breakfast sebagai momen yang paling dinantikan setiap pagi. Suasana Sore di Pantai: Memasuki waktu sore, berjalan ke area pantai di depan/area dekat resort terasa sangat menenangkan. Pemandangan lautnya makin hidup dengan deretan kapal-kapal kecil dan perahu watersport yang tertambat atau melintas pelan. Pengalaman Spiritual & Sentimentil: Ada satu momen yang sangat berkesan dan begitu menyentuh hati saat saya di sana. Saya sempat menyaksikan prosesi upacara larung abu (pelarungan) di tepi laut lepas. Melihat ritual adat Bali yang begitu sakral dan khidmat di tepi pantai memberikan kesan sentimentil yang mendalam dan tidak terlupakan. Tips: 1. Jangan Sampai Lewatkan Sarapan: Alokasikan waktu khusus di pagi hari untuk menikmati breakfast. Jangan terburu-buru, karena variasi menu Indonesia dan Western-nya layak dicoba perlahan. 2. Jalan-jalan Sore di Pantai: Sempatkan keluar ke area pantai sekitar jam 5 sore untuk menikmati angin laut dan pemandangan kapal-kapal kecil saat matahari mulai redup. 3. Hormati Adat Lokal: Jika kebetulan melihat upacara adat atau ritual keagamaan di sekitar pantai, tetap jaga jarak yang sopan dan nikmati momen sakral tersebut dengan penuh rasa hormat. 4. Siapkan Transportasi: Jika ada agenda keluar kawasan Tanjung Benoa pada jam-jam sibuk, antisipasi sedikit kepadatan lalu lintas di jalur utama Tanjung Benoa.
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 ait bennour melina yasmine 
 
29 September 2026
 
 
 Verified 
Really nice resort
The resort is really beautiful and Excellent service from Demmy as well he was attentive, and very helpful throughout the entire experience. So thank uuu Demmy
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Valeria D 
 
29 September 2026
 
 
 Verified 
Amazing, awesome, unforgettable 😍😍😍
Sakala is one of the most amazing places I’ve stayed at. 😍😍😍The resort is huge and has everything that you wish for: various restaurants that cater for every taste (Asian, Indian, halal, International cuisine), few bars (lounge bar, beach bar, pool bars). There are a few swimming pools and a beach club, with activities for families/kids but also for singles/couples, so you find both fun and laughter or a quiet spot where you can relax/read a book or just soak in the sun. All the staff is very kind and helpful, very attentive and friendly, anticipating your every need. Demmy, the guest experience manager is simply THE BEST!!! He knows his guests by name and he treats them like frieds/family. I strongly recommend this resort for an unforgettable experience!!!
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Réka 
 
29 September 2026
 
 
 Verified 
☺Minden szuper volt.

☹Nem volt ilyen.
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Nirthi 
 
29 September 2026
 
 
 Verified 
Unfortunately, our stay was very disappointing. We experienced strong and unpleasant smells in both rooms, a wet sofa th

☺The staff were friendly, helpful, and made an effort to assist us whenever we had an issue.

☹The room smelled strongly of urine, and the sofa was wet and smelled of urine. It took around 1.5 hours to change rooms, and unfortunately, the second room also had a rather unpleasant and unusual smell. It smelled as though the air conditioning system had not been properly cleaned, although this is only our personal impression.

We had deliberately chosen a room category above the standard room after reading previous reviews, hoping to avoid some of the issues mentioned by other guests. Unfortunately, this did not make a difference in our experience.

The next day, our room door also stopped working, causing us to lose even more time. Overall, the issues and the way they were handled did not meet the standards we expected from a 5-star hotel. The compensation offered was also insufficient considering the circumstances.
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Daniel 
 
29 September 2026
 
 
 Verified 
We are happy overall twas a good experience

☺Pools were great food options and the staff were stellar. Ocean views also good.

☹Bedding/linen could have been cleaner. The staff were helpful and changed linen for us
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Nicolas 
 
29 September 2026
 
 
 Verified 
Beautiful facility, great food and friendly staff. Room in general was fantastic.

☺Beautiful resort and incredibly friendly staff. Really enjoyed our time there with the family.

☹It was a little isolated from Nusa Dua in general and if you planned on walking to places it was a little removed from most shops. We also had an issue with the door handle/lock which we reported upon check in but nothing done about it and made opening the door a real mission, especially when carrying a child.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ruth Erlina Lig 
 
28 September 2026
 
 
  
The stay is amazing, the staff are perfect specially Viki who was very nice and helpful and made sure we are enjoying our food and time , thanks
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Amanda 
 
28 September 2026
 
 
 Verified 
A really enjoyable stay, especially thanks to the thoughtful birthday setup, comfortable room, and great breakfast.

☺We had such a wonderful stay! The facilities were great, the beds were very comfortable, and the Wi-Fi worked really well.

We were celebrating my friend’s birthday, and the hotel went above and beyond to make it special. They decorated the room beautifully, and the team was incredibly accommodating and helpful even before we checked in. It really made the whole experience feel extra special.

The breakfast was also incredible, with a great selection  and everything being delicious. Overall, we had a fantastic stay and would definitely love to come back!

☹The only area that could be improved was the communication with the reception. There were a few occasions when we had to call several times to get assistance in the room or to have someone come up to help with our luggage at check-out. There seemed to be some miscommunication at times.

The housekeeping was also fine overall, but there is still some room for improvement to make the cleaning even more thorough.
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Zakaria 
 
28 September 2026
 
 
 Verified 
+3
Amazing place to stay, super accessible and amazing staff

☹Unfortunately just that no sunset view and the beach bar takes time for the staff to attend to your order regardless the staff are so nice and helpful
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 Ben 
 
28 September 2026
 
 
 Verified 
Fantastic

☺cleanliness, staff & service, amenities, property conditions & facilities
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Upskills Training 
 
27 September 2026
 
 
  
+12
Just a short walk from the beach. Great bar on the beach with good prices and wonderful sights.
Breakfast is amazing!
Did the firedance BBQ last night 👌🏾
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Helena G 
 
27 September 2026
 
 
 Verified 
Amazing holiday
The Sakala Resort was an amazing experience. They have daily adult and kids activities. I especially liked the Kids Club where I could drop off my kid for 3 hours a day. Great service and food overall. Definitely will come back!
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Feras 
 
27 September 2026
 
 
 Verified 
☺Great hotel with a wonderful team! Thank you to everyone for the warm hospitality, and a special thank you to Tania for her kindness and excellent service. We truly enjoyed our stay

☹Nothing
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Louise 
 
27 September 2026
 
 
 Verified 
Beautiful place but the food in the restaurant was very sub standard

☺Looks great

☹No beds available by the pool 
Food was not good
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Mohammed 
 
27 September 2026
 
 
 Verified 
☺Everything was good , facilities and activities. 
Staff so nice and helpful. Especially June was  professional and made our stay more comfortable
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Oana-Valentina B 
 
26 September 2026
 
 
 Verified 
Holiday of your dreams
Our stay at this beautiful Sakala resort in Bali was nothing short of amazing. From the moment we arrived, we were welcomed with genuine Balinese hospitality, warm smiles, and exceptional service. The entire property was beautifully maintained, peaceful, and surrounded by the kind of tropical scenery that makes you feel like you’ve truly escaped from everyday life. Our room was spacious, spotless, comfortable, and beautifully designed, with every detail thoughtfully taken care of. Waking up to the stunning surroundings and enjoying the resort’s atmosphere was a highlight of our stay. The staff deserve a special mention — everyone was incredibly friendly, attentive, and professional without ever being intrusive. They went above and beyond to make our experience memorable. Bali itself is magical, but having a resort this wonderful to come back to made the experience even more special. We genuinely didn’t want to leave and would happily stay here again. Highly recommended! ⭐⭐⭐⭐⭐ Thank you to the entire team for making our Bali holiday so unforgettable. We left with wonderful memories and can’t wait to return! ❤️🌺
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 L A 
 
26 September 2026
 
 
 Verified 
Week stay
I came here to stay with my son aged 5 solo all the way from Scotland and the staff couldn’t have been any friendlier or helpful nothing was a hassle. Food I couldn’t fault the facilities are great value for money.
  
 
 
 
 
 
 Posted on Booking  
 
  
 
 
 Jenny 
 
26 September 2026
 
 
 Verified 
Wonderful

☺It was wonderful and the staff so friendly and helpful

☹Our suite was so so far away from the reception and pools. Could not have been further
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 Amiee 
 
26 September 2026
 
 
 Verified 
+5
We return to this hotel time and time again and it looks the same as when we first stayed. All the staff are lovely and very attentive. They really make you feel at home and that nothing is too much trouble for them. 

The amenities are awesome over the years we've eaten at the pool bar, the beach club restaurant, we've had a romantic beachfront dinner experience and most recently their tapenyaki experience. All are amazing and if you can do them all... You should. 

Their breakfast buffet is the best I've ever experienced, you can choose to have western, Indonesian, Indian and continental food options. And there's even a chocolate fountain with fruit for the kids (you know I had that). One thing I wouldn't sleep on, the Nasi Jingo option if you do stay! 

The spa is lovely and relaxing. Yes you can go down the road and get a much more affordable spa option, but I promise you the experience you receive and the setting is totally different and non comparable. I reccomend booking an evening massage after your days activities or a full relaxation package for a lounge day.

Until recently I've gatekeped this hotel but it's about time I supported it by leaving the review it deserves. Thank you Sakala team and I hope you still have space for us on our next return. You're all awesome. Terima kasih / matur suksma. Sampai jumpa lagi. 

This is officially an Amiee Boujie Buddha reccomendation!

☺cleanliness, staff & service, amenities, property conditions & facilities
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 유림이 
 
25 September 2026
 
 
  
+1
너무 별로에요 여기 절대 선택하지마세요
서비스 매우 불친절,
답변 행동 매우 느림,
수영장 물 더럽고 주변에 아무것도 없고
객실 하고 전체 동이 넓어서 이동시간도 너무 에너지 소비됩니다... 차라리 꾸따나 사누르에 더 머무를껄 너무 후회됩니다.환불하고싶지만 불가능해서 어쩔수 없이 지내고 갑니다
매우 불만족 합니다!!

머무는 동안 직원이 룸청소하고 제습기를 켜놓고 나가서 호텔바닥이 물바다 됐는데
치워달라고 연락했더니 1시간30분이 후에 청소하러 룸에 도착했고
물 양보더니 혼자 치울수 없다며 다시 로비로 가더니 30분만에 돌아와서 물 청소 해줌....
2시간동안 시간낭비함
서비스 매우 안좋음
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sarah Elsamahy 
 
25 September 2026
 
 
  
Everything was disappointing from the rooms which were old no any renovations for the damaged things till the sea which has very dirty and bad smell
They didn’t pay any effort for the cleanliness of the place
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Virendra Singh 
 
25 September 2026
 
 
  
⭐️⭐️⭐️⭐️⭐️

The Indian food was absolutely amazing!  Everything was delicious, authentic, and full of flavor. A special mention to the Indian chef, narendra singh who was very friendly, helpful, and welcoming. He took the time to explain the dishes and made the dining experience even more enjoyable. Truly wonderful Indian cuisine and excellent hospitality. Highly recommended!
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 Vicki 
 
25 September 2026
 
 
 Verified 
Exceptional
Fantastic resort and the staff made this holiday thank you to every single person from the breakfast staff to the front office personnel. Any request was answered promptly. Only issue with the hotel is it’s distance from the main area of Nusa Dua but that is nothing to do with the hotel itself
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 Danica 
 
25 September 2026
 
 
 Verified 
Great value for money
This hotel is truly beautiful and everything about it was so convenient. Great staff, great breakfast, amazing SPA, pools, bars, even the beach front. I would come back here and i would recommend it.
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 Julie Herstad 
 
25 September 2026
 
 
 Verified 
+2
Veldig bra basseng og stort resort med fleire resturanter, veldig reint, fint og stort rom. Veldig stort utvalg på frukost

☺cleanliness, staff & service, amenities, property conditions & facilities

Owner's reply
Thank you so much for the lovely review! We’re delighted to hear you enjoyed our spacious resort, the pool, and the variety of restaurants. It’s also wonderful to know that you found your room spacious and spotless.

And we’re especially happy our breakfast selection impressed you — there’s nothing like starting a holiday with plenty of delicious choices! 😊

Thank you for staying with us, and we hope to welcome you back for another relaxing stay in Bali.

Warm regards,
The Sakala Resort Bali Team
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Tacho C 
 
24 September 2026
 
 
 Verified 
何度も来たいホテル
素晴らしいホテル。従業員は非常に優しく、サービスも良いし、ご飯も美味しい。繁華街からは遠いので、家族やカップルでゆっくりしたい人向け。

Owner's reply
この度はThe Sakala Resort Baliにご宿泊いただき、素敵なレビューをありがとうございます！スタッフの温かいサービスやお食事をお楽しみいただけたとのこと、大変嬉しく思います。また、都会の喧騒から少し離れた当リゾートで、ご家族や大切な方とゆっくり過ごす場所として気に入っていただけたことも何よりです。😊「何度も来たいホテル」というお言葉は、私たちにとって最高の褒め言葉です！ぜひまたバリ島でのんびりしたくなった際には、いつでもお帰りください。スタッフ一同、心よりお待ちしております！The Sakala Resort Bali チーム
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Flore M 
 
24 September 2026
 
 
 Verified 
Très beau séjour au Sakala
Un grand merci au Sakala pour ces séjours toujours aussi agréables ! L’hôtel est magnifique, le cadre est superbe et nous avons toujours été très bien accueillis. Une mention spéciale à Demmy pour son accueil chaleureux, sa gentillesse et sa disponibilité. Toujours de bons conseils et prêt à aider. Merci pour tout Demmy et toute l’équipe, et à bientôt au Sakala ! 🌴✨

Owner's reply
Chère Florem,Un grand merci pour ce magnifique commentaire et surtout pour votre fidélité ! Quel plaisir de savoir que vos séjours au Sakala sont toujours aussi agréables. 🌴Nous sommes ravis que vous appréciiez autant le cadre, l’hôtel et l’accueil de notre équipe. Et bien sûr, une mention toute particulière à Demmy ! Nous ne manquerons pas de lui transmettre vos gentils mots — sa disponibilité, sa bonne humeur et son envie de prendre soin de nos clients font vraiment partie de l’esprit Sakala.Merci encore, Florem. Puisque vous dites « à bientôt », nous vous prenons au mot ! 😊 Toute la famille du The Sakala Resort Bali sera ravie de vous accueillir à nouveau.À très bientôt,The Sakala Resort Bali Family
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 Mel 
 
23 September 2026
 
 
 Verified 
Very good
Plenty of restaurants and bars to choose from. Swim up bar in the lagoon pool was very welcome. Indonesian breakfasts were amaing! We upgraded our room as the cheaper room was not fit for purpose. Our new room was excellent!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sultan Cagala 
 
22 September 2026
 
 
  
Thank you to all the staff at Sakala for making our visit to bali memorable. A special thank you to all the staff involved in making my surprise birthday dinner a special event to remember ❤️
I highly recommend Sakala Bali Resort to anyone looking for the best accommodation at reasonable price.
The resort was absolutely stunning and the staff was extremely polite and hospitable.
The breakfast buffet had a large variety to accommodate every taste bud. A special thank you to Koming for cooking the perfect eggs every morning. I was extremely impressed when you remembered our names. I will definitely be staying at Sakala on my next visit to Bali.
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 Janet 
 
22 September 2026
 
 
 Verified 
Exceptional
Beautiful resort
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 Saif 
 
22 September 2026
 
 
 Verified 
Above average
Good
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 Jacki 
 
22 September 2026
 
 
 Verified 
+1
I loved every part of my stay here food people and location was top class I’m definitely coming back the only thing I will do differently next time is book a room on a higher floor I was feeling a little below ground level I must say this is most likely my fault for not looking at the location of my room prior to booking ! As I said my fault next time I’m going to get one of the rooms with swimming pool access from the balcony … can’t wait thanks for a great time we loved Bali

☺cleanliness, staff & service, amenities, property conditions & facilities

Owner's reply
Here’s a warm, personal response that picks up on the guest’s plans for that pool-access room next time, while keeping the minor room-location comment light.  

Thank you so much for such a lovely review! We’re thrilled to hear that you loved the food, our team, the location and, of course, your time in Bali.

And it sounds like you already have the next stay planned perfectly! 😊 A room on a higher floor would certainly give you a different perspective, but we have a feeling that pool access straight from your balcony might be very hard to beat!

It was a pleasure having you with us, and knowing that you’re already looking forward to coming back is probably the best compliment we could receive. We’ll be ready to welcome you back for round two — poolside this time!

Warm wishes from Bali,
The Sakala Resort Bali Team
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Esperanza Ortuzar 
 
18 September 2026
 
 
  
+6
It was an incredible experience; the hotel had everything needed for relaxation. My mother and I had a massage—it was excellent, and the therapists were very professional. The facilities were great, and the pool was amazing; the only downside was that no one cleaned up the beach, as there was trash like plastic and food scraps lying around
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Shahzaib Malik 
 
18 September 2026
 
 
  
The staff at Sakala resort is great and made us feel welcome. The service and facilities are exceptional and we will love to visit here again. Dewa welcomed us with great 😌 pleasure
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 Betelhem 
 
18 September 2026
 
 
 Verified 
Beautiful resort
Excellent service, nice room, very good swimming pool, my son loved the kids club
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 Betelhem 
 
18 September 2026
 
 
 Verified 
Beautiful place
Me and my family loved this resort, very good staff .
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 Johana 
 
18 September 2026
 
 
 Verified 
Wonderful hotel and excellent staff. My husband and I truly enjoyed our stay, after traveling to more than 30+ countries and experiencing so many hotels, I must say Sakala is now on my top 3 favourite. The services they offer are excellent, all restaurants they own are of great quality and delicious food, the property is beautiful, the room was fantastic, and the staff super friendly and helpful. The live music and shows by the beach bar are also nice. The manager Nany was kind and helpful all the way and we felt so taken care of! We recommend this horel and hope to come back 😊

☺cleanliness, staff & service, amenities, property conditions & facilities

Owner's reply
Wow, making it into your top 3 favourite hotels after travelling to more than 30 countries is a compliment that truly made our day! 😊 Thank you so much for sharing such a wonderful review.

We’re delighted that you and your husband enjoyed so many parts of your stay — from the room and our restaurants to the live music and shows by the beach. Most of all, it’s lovely to hear how well looked after you felt by our team. We’ll be especially happy to share your kind words with Nany; we’re sure she’ll be thrilled to know she helped make your stay so memorable.

Thank you as well for recommending us. We certainly hope this won’t be your last visit — we’d love the chance to welcome you both back to Bali for another fantastic stay!

Warm wishes,
The Sakala Resort Bali Team
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 Ahmad 
 
17 September 2026
 
 
 Verified 
Exceptional
Pros: Everything is amazing specially tiur she’s so kind and friendly Cons: Nice
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 Karina 
 
13 September 2026
 
 
 Verified 
Vi skulle bede dem om at gøre vores værelse rent … 
Vi have værelse med pool.  Stigen ned til vandet sad ikke godt fast så man følte at den gik af når man skulle i vandet.

☺cleanliness, staff & service, amenities, property conditions & facilities

Owner's reply
Thank you for sharing your feedback with us. With an 8 out of 10, we assume that your overall experience was very good and we thank you for raising the concerns, so we can immediately address them.

Regarding the room servicing, our housekeeping team works through the resort in sections throughout the day, so unfortunately it can be difficult to know exactly when each guest would prefer their room to be made up. We’re always happy to work around a preferred time, however, and guests are welcome to give us a quick call if they would like their room serviced at a particular time.

We’d also like to offer some reassurance regarding the pool ladder. The ladders are securely anchored to the balcony deck. By design, however, the submerged section is not fixed to the pool itself, as doing so would compromise the integrity of the pool structure. We have also reinforced this particular anchorage further for additional reassurance.

Thank you again for staying with us and for sharing your observations. We hope to have the pleasure of welcoming you back to The Sakala Resort Bali.

Warm regards,
The Sakala Resort Bali Team
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 Wayne 
 
11 September 2026
 
 
 Verified 
Beautiful place..  Rooms nice but werent cleaned properly. By the staff..  Food average- not what was described.,  Cocktail - not much difference/variety for a place with all the bars and restaurants. They ran out of different stuff and took a week to replenish it. Played same music over speakers all the time. Some staff weren't good with english.

☺cleanliness, staff & service, property conditions & facilities

Owner's reply
Thank you for taking the time to share your experience with us. We’re pleased that you found the resort beautiful and enjoyed the rooms, though we’re sorry that several aspects of your stay didn’t quite match the setting.

Your comments regarding the room cleaning, food and beverage selection, availability of certain items, and overall variety are appreciated. These are areas where we certainly want the experience to be more consistent, and your feedback will be shared with the respective teams for review.

We also appreciate your comments about the atmosphere around the resort — including the soundtrack! A little more variety can definitely make a difference during a longer stay and we are introducing upon your comment, additional playlists.

Thank you again for giving us a detailed and constructive perspective. We hope we’ll have another opportunity to welcome you to The Sakala Resort Bali and provide a more polished experience from room to restaurant.

Warm regards,
The Sakala Resort Bali Team
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 David 
 
11 September 2026
 
 
 Verified 
Nice resort, though mixed messages from staff re eating options etc - not on same page. Typical resort food and beverage prices

☺cleanliness, staff & service, amenities, property conditions & facilities

Owner's reply
Thank you for staying with us and for sharing your feedback. We’re glad you enjoyed the resort overall!

We appreciate your comments regarding the information provided about our dining options. Clear and consistent communication is important, and we’ll certainly take this on board with our team so everyone is on the same page. If you could please share with us privately where exactly there was some miscommunication, this would be very helpful for us.

Regarding the prices, we benchmark with other similar hotels and we are mostly in the lower range, but of course we may not compete with standalone restaurants which have lower taxation.

Thank you again for your feedback, and we hope to have the pleasure of welcoming you back to The Sakala Resort Bali for an even smoother stay next time.

Warm regards,
The Sakala Resort Bali Team
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 Novy 
 
8 September 2026
 
 
 Verified 
Exceptional
Berasa Private resort, yg suka tenang dan nikmati resortnya cocok nginap disini. Staffnya Helpfull dan Ramah ☺️🙏
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 Ines 
 
8 September 2026
 
 
 Verified 
Expérience catastrophique au Sakala Resort Bali

Arrivés le 26/8, notre chambre n’était pas prête. On nous a envoyé au Beach Club en face en promettant de nous contacter sur WhatsApp, ce qui n’a jamais été fait. Chambre extrêmement humide (82 %), odeur d’humidité, draps humides et serviettes qui ne sèchent pas. Le ménage n’était pas fait malgré notre demande et nous avons dû insister plusieurs fois. Mon mari a aussi dû demander plusieurs fois un simple cendrier.

Après 2 nuits, une responsable s’est excusée et nous a surclassés en suite, ce que nous avons apprécié.

Mais le plus grave est arrivé au check-out : l’hôtel nous réclame 140 000 IDR pour une consommation au bar que nous n’avons jamais faite. Après vérification, ils reconnaissent l'erreur. Puis, alors que nous étions partis manger et que nos valises étaient à la réception, on nous recontacte et nous envoie un ticket avec mon prénom, mon numéro de chambre et une signature qui n’est absolument pas la mienne, en exigeant le paiement pour récupérer nos bagages.

Le ticket est daté du 26/8 à 14h47 : nous étions au Beach Club en face et je ne connaissais même pas encore mon numéro de chambre.

On a demandé les caméras. L’hôtel a refusé et reconnu que nous n’étions pas présents et annulé la facture, sans explication.
Utiliser mon identité et une fausse signature est extrêmement grave. De plus, la consommation concernait de l’alcool alors que je suis musulmane.

Hotel déconseillé qui mérite 0 étoile. On ne reviendra jamais!

☹cleanliness, staff & service, amenities, property conditions & facilities

Owner's reply
Thank you for taking the time to share your experience. We are genuinely sorry that several aspects of your stay fell short of expectations, particularly the communication upon arrival and the delays with housekeeping requests. We were pleased that our manager was able to meet with you during your stay, apologize personally and arrange an upgrade to a suite, which we appreciate you acknowledging.

We would also like to clarify the incident at check-out, as we fully understand why this caused you concern. Following our investigation, we established that this was a human error when a waiter mistakenly posted another guest’s bar consumption to your room number. Our Front Office team subsequently followed the normal settlement procedure based on the charge appearing on your room account. Once the discrepancy was investigated and it was confirmed that the consumption did not belong to you, the charge was immediately cancelled. At no point was there any intention by the resort to attribute another person’s consumption to you, misuse your identity, or charge you for something you had not consumed.

We sincerely regret the frustration and distress this administrative error caused, and the matter has been addressed internally with the relevant team to reinforce the importance of verifying room details when posting charges.

Regarding the humidity, your original reservation was for our Lower Ground – No View room category. Due to the lower-ground location, these rooms can naturally experience higher humidity, which is why dehumidifiers are provided in this room type. Nevertheless, we understand that the conditions you experienced were uncomfortable, and we regret that the room did not meet your expectations.

While we are sorry that your overall impression of The Sakala Resort Bali was so disappointing, we appreciate your feedback and have taken the service points raised seriously.

Kind regards,
The Sakala Resort Bali
  
 
 
 
 
 
 Posted on Expedia  
 
  
 
 
 EMI 
 
8 September 2026
 
 
 Verified 
+0
子供の誕生日のお祝いにお願いした、無料のケーキがとても美味しかったです。
また、子供向けアクティビティもとても楽しかったようで、子供がまたやりたいと言っていました。プールも広くて人も少なく、毎日プールで遊びました。スタッフも皆親切で楽しい旅になりました。

☺cleanliness, staff & service, amenities, property conditions & facilities

Owner's reply
Thank you so much for sharing such a lovely review! We’re delighted to hear that your child’s birthday celebration was made a little sweeter by the cake — and even happier to know it was a hit with the birthday star! 🎂

It’s wonderful that the kids’ activities left them wanting to come back for more. Hearing that families can relax, have fun together, and enjoy plenty of pool time is exactly what we love.

A big thank you as well for your kind words about our team. We’ll be very happy to share your compliments with everyone.

We hope to welcome your family back to The Sakala Resort Bali for another fun-filled getaway — perhaps with another round of favorite activities waiting! 😊

Warm wishes,
The Sakala Resort Bali Family
  
 
 
 
 
 
 Posted on Agoda  
 
  
 
 
 HAOGUANG 
 
7 September 2026
 
 
 Verified 
Exceptional
garden view suites near the road，very noisy by the motor
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Tanya Scott Bouah 
 
3 August 2026
 
 
 recommends 
Highly recommend Sakala Resort. Spent my 50th birthday there and the staff and manager made it so memorable. The manager Demmy always checked on us to ensure we were happy. Lisa, Oming, Gita and Seta were the ladies that ensured all our needs were taken care of. Wow!!!! I cannot express how amazing this resort is. Every day there was something exciting happening that we hardly left to explore Bali. Thank you to all of you for the best first experience in Bali and hope to be back again.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Jake Ohar 
 
3 August 2025
 
 
 recommends 
Always beutifull!!. Evrything. Except that the propert is not by the beach. Only the evach clib is in the beach and highly affected by low tide. They have a seperate beach aswell for guest.Over all its beautifull
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Eric Ong 
 
23 June 2023
 
 
 recommends 
Booked a 2 room villa for my family of 4 And a hotel room for my parents. The rooms are very clean and the hotel staffs are very friendly and helpful. Will come again
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Peter McDade 
 
21 June 2023
 
 
 recommends 
Great Staff, Demy, Vina, Tudé, Ari, UNA just to name a few
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Dr. Agus Anggayana 
 
26 January 2023
 
 
 recommends 
Staying here is more than happy. I love the place, the room, food, and internet connection. Attending Government Meeting. I recommend you to stay here. Thank you.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Indah Nastiti Ekawati 
 
10 December 2022
 
 
 recommends 
sangat recommended..
suasana lovely banget, room nya bersih, besar dan nyaman , perlengkapan mandi berkualitas.

top banget
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Miranda Osman 
 
19 November 2022
 
 
 recommends 
The people that work there are lovely and very helpful & friendly. The rooms are big & spacious. Food was yummy.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Not Just Travel - Amanda & Russell 
 
27 October 2022
 
 
 recommends 
Rooms are lovely and very spacious with a bedroom, bathroom, living/dining area and kitchenette. Staff are very friendly and helpful they add that personal touch to your holiday and make it really special. The food in the restaurant and the beach club are excellent with plenty of choice for all guests. Would highly recommend The Sakala Resort to anyone looking for a relaxing holiday with fantastic customer service and attention to detail.
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Nicky Thorpe 
 
24 October 2022
 
 
 recommends 
lovely resort. fantastic friendly staff who go out of their way to help. i would definitely recommend this hotel
  
 
 
 
 
 
 Posted on Facebook  
 
  
 
 
 Dave Jeff 
 
2 October 2022
 
 
 recommends 
lovely  hotel  nice restaurant staff  very  friendly  and helpful  would come again